Spotlight customer reviews:
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Customer Rating: 
Summary: Awesome Value!
Comment: This thing seriously rocks for the cost. The nose trimmer thing seems kind of useless but other than that this thing has gone strong for me so far and it does everything I need it to flawlessly.
Customer Rating: 
Summary: Works, but not all that well! File under "barely functional"
Comment: I received the item as a gift, and I didn't already have a trimmer, so I decided to open the package and use it despite the myriad negative reviews. I have an average beard - not too thick, not too thin, but full face coverage. I keep it trimmed under 1 inch almost all the time, and usually much shorter.
Packaging:
The package is a blister pack which encloses the trimmer, attachments, carrying case, the base stand/holder, and a charging adapter. The charging adapter can be attached to the base stand, although it's a pretty cheesy design. The packaging is attractive and protective in PET recyclable plastic, and all the necessary operating parts are included.
Design:
The base stand/holder is thin plastic, cheaply made, and barely functional. The attachments are likewise cheap, poorly made plastic with barely functional adjusting mechanism. The trimmer unit has a fixed internal battery which is charged by plugging in a 1.6 volt, 80 mA power supply with positive tip - a small yellow one that is the same size often used to charge mobile phones and bluetooth devices. Previous reviewers are correct in saying that the trimmer cannot be powered directly from a wall outlet. The user can leave it plugged in during operation, but it will not draw wall power in any way (the LED indicator shuts off) when the trimmer switch is on. The trimmer unit seems thus far to be solidly built.
Function:
I gave the item 2 stars because it works for trimming facial hair, but not very well. It cuts slowly and awkwardly even through hair on accessible areas of the face and neck. Attachments are adjustable for various hair lengths, but the user soon discovers that the attachment and adjustment mechanisms are inexact and flimsy.
The trimming process is not a pleasant experience, and the poor design and cheap construction are the reasons why. In my first attempt, the trimming attachment went careening into the nearby toilet. If I keep the item, I anticipate having the experience of holding the attachments on the trimmer, as previous reviews have commented. The manufacturer provides a 45-day money back guarantee if the product is postmarked within the time period and mailed along with the store receipt. Call 800.243.3050 for authorization. Defective products will be repaired or replaced without charge for a period of two years from date of purchase.
In summary:
Flimsy. Barely functional. Not worth $20, but possibly worth $5-$10. Do not expect this to be a lifelong friend, but it should work for a short period of time or in a pinch. Other brands I have used, including Wahl and even Conair, have worked much better. This should not be considered an indictment of all Philips Norelco products, as I have been satisfied with others. In this case, however, consider paying more for a better product.
Customer Rating:
Summary: Best groomer for the price
Comment: I like it very much i think it worthes more than what I've paid for.
All the heads are usefull and usable. I buy it again.
It is a little small that is not good. You cannot plug it in and use it too. And you cannot use it under shower. It is not water resistant these are the cons.
Customer Rating:
Summary: Any place, any time
Comment: The set of trimmers and cutter is just right for the man who takes his shaving and trimming on weekly
or more often bases. The plastic is cheap by some standards but for the price, most buyers might want two or an accessory package. Great for trimming kids, adults and older gentlemen like me.
Customer Rating:
Summary: It's a Trimmer and it trims
Comment: Trims well. Plasticky, would rather fewer piece of higher quality, but it gets the job done.
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